Data Protection (GDPR)

This page summarises how Flexia complies with the UK GDPR and Data Protection Act 2018. For full detail see our Privacy Policy.

Your rights at a glance

• Access — request a copy of all data we hold on you.
• Rectification — correct anything inaccurate.
• Erasure — be forgotten; we delete or fully anonymise.
• Portability — export your loop data in JSON or PDF.
• Withdraw consent — at any time, in Settings.

How to exercise them

Email dpo@halewell.health or use the in-app Settings → Data & privacy panel. We respond within 30 days.

Registration details

Flexia is operated by Ventiva Health and Social Care Limited, registered in England & Wales. ICO registration number: ZC196020. UKLP reference: 10101783.

Complaints

You can complain to the UK Information Commissioner’s Office at ico.org.uk.